Once your parcel has been shipped you will be sent email confirmation with tracking information. Please keep in mind that purchases made on weekends and public holidays will be processed the following business day. For information on exchanges and returns, please see our Exchanges and Returns page.
National orders are sent via CTT or ViaDirecta.
All international orders are sent via CTT. This service is registered and fully trackable. Please refer to the below table which outlines the estimated delivery time to your country. Please note that the below time frames are estimates only.
Osù is not responsible for any import charges, duties or taxes on international sales. In some cases, packages can be delayed due to matters outside of our control. If you parcel is delayed, please email us and we get back to you as soon as we can.
Portugal 3.90€ - 2/3 working days
Europe 6.90€ - 4/5 working days
International 9.90€ - 5/8 working days